Privacy Policy

Last updated: 1 May 2026  ·  Effective date: 1 May 2026
This Privacy Policy applies to the website of Unity Electro Pte Ltd and the personal data collected through it.

1. Introduction

Unity Electro Pte Ltd (“Unity Electro”, “we”, “our” or “us”), Company Registration No. 202528723N, is committed to protecting the personal data of our website visitors, customers, suppliers and business partners. This Privacy Policy explains how we collect, use, disclose and protect personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA) and other applicable data protection obligations.

This policy applies to personal data collected through our website at this domain, through our contact form, and through email or telephone enquiries related to our services.

2. Information We Collect

Information you provide through website forms

When you submit an enquiry through our website contact form, we collect the information you provide, which may include:

• Name — your full name as entered in the form
• Email address — to respond to your enquiry
• Company name — if provided, to understand your business context
• Phone number — if provided, to contact you by telephone
• Message content — the details of your project enquiry or question
• Project type — the category of enquiry you select from the form

Our contact form uses a mailto mechanism — on submission, your enquiry is prepared as an email in your own email client, which you then send directly. This means the form data passes through your email provider, not through our web server, before reaching us.

Technical website data

When you visit our website, certain technical data may be collected automatically by our web hosting provider or any analytics tools in use, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on the website
• Referring website or search terms used

This technical data is collected in aggregate or anonymised form where possible and is used to monitor website performance and improve user experience. It is not linked to your identity without your knowledge.

Information from business dealings

If you contact us by telephone or email outside of the website form, we may collect your contact details, company information and the content of your communications in the ordinary course of business.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

• Responding to enquiries — to reply to project enquiries, requests for quotation and technical questions submitted through our website or by email
• Project communication — to communicate with you during the course of an ongoing project, including sending quotations, technical specifications, updates and invoices
• Business relationship management — to manage our commercial relationship with you as a customer, supplier or business partner
• Legal and regulatory compliance — to meet our obligations under applicable Singapore law, including record-keeping and tax requirements
• Website improvement — to analyse technical data about website usage in order to improve the content and performance of our website
• Marketing communications — only where you have given explicit consent; we do not send unsolicited marketing emails

We process personal data only to the extent necessary for the purposes described above. We do not use personal data for automated decision-making.

4. Disclosure of Information

We do not sell, rent or trade your personal data to any third party. We may disclose your personal data in the following limited circumstances:

• Group entities — to our related manufacturing facilities in Malaysia and China, strictly to the extent required to fulfil your project or service requirements, and subject to equivalent data protection obligations
• Service providers — to third-party service providers engaged to support our operations, including IT infrastructure, email hosting, accounting software and logistics — under written agreements that prohibit them from using your data for any purpose other than providing the contracted service
• Legal requirements — to regulatory authorities, government agencies or law enforcement where required by applicable law, court order or legal process
• Professional advisors — to our lawyers, accountants or auditors, subject to professional confidentiality obligations

Any disclosure to group entities or service providers is limited to what is strictly necessary and is subject to appropriate data protection safeguards.

5. No Sale of Personal Data

Unity Electro does not sell, license or otherwise make available your personal data to any third party for commercial, marketing or any other purpose. Your contact details and enquiry information are used solely to respond to you and manage our business relationship with you.

6. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, disclosure, alteration or destruction. These measures include:

• Use of secure, password-protected email accounts for business communications
• Access controls limiting who within our organisation can access personal data
• Staff awareness of their data protection obligations

Please be aware that no method of electronic transmission or storage is completely secure. While we take reasonable steps to protect your personal data, we cannot guarantee absolute security. If you have any concerns about the security of your data, please contact us directly.

7. Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law:

• Enquiry data — contact and message data from website enquiries that do not progress to a business engagement are retained for a reasonable period sufficient to respond and follow up, then deleted or anonymised
• Business and contract records — where an enquiry results in a business relationship, records including correspondence, quotations and contracts are retained for a minimum of seven (7) years in accordance with Singapore's regulatory and tax record-keeping requirements
• Technical data — website technical data (e.g., server logs) is retained only for as long as required for security and performance monitoring purposes, typically no more than 12 months

When personal data is no longer required, it is securely deleted or anonymised.

8. Your Rights

Under the PDPA and other applicable data protection laws, you have the following rights in respect of personal data we hold about you:

• Access — to request a copy of the personal data we hold about you
• Correction — to request correction of any inaccurate or incomplete personal data
• Withdrawal of consent — to withdraw consent to processing where processing is based on your consent (for example, marketing communications)
• Opt-out of marketing — to request that we cease sending you marketing or promotional communications at any time

To exercise any of these rights, please contact us using the details in Section 11. We will respond within a reasonable time and in accordance with our obligations under the PDPA.

9. Cookies & Technical Data

Our website may use cookies — small text files stored on your device by your browser — to support basic website functionality and, where analytics tools are in use, to collect anonymised data about how visitors use our website.

We do not use cookies for targeted advertising. You may configure your browser to refuse cookies or to alert you when cookies are being set. Please note that disabling cookies may affect the functionality of some parts of this website.

Where third-party analytics services are used (for example, web hosting analytics), those services process data in accordance with their own privacy policies. We do not use these services to identify individual users.

10. Third-Party Links

Our website may contain links to third-party websites, including supplier and partner websites, for your reference and convenience. Unity Electro is not responsible for the privacy practices, content or security of any third-party website. We encourage you to review the privacy policy of any external website before submitting personal information to it.

11. Contact Us

For questions, concerns, access requests or other matters relating to this Privacy Policy or our handling of your personal data, please contact us:

12. Changes to This Policy

Unity Electro Pte Ltd may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or operational circumstances. Any updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. Your continued use of our website following the posting of any changes constitutes your acceptance of the updated Privacy Policy.